PlanMyGrid

Privacy Policy

Effective November 4, 2025. This policy describes how PlanMyGrid collects, stores, and protects information when you use the planner, AI helpers, sharing features, or billing tools.

Data we process

  • Account profile: name, email address, avatar, and the authentication provider identifiers needed to sign you in.
  • Workspace content: grids, post metadata, captions, share links, analytics events, and AI results when you choose to sync them.
  • Billing artefacts: Stripe customer IDs, subscription status, plan selections, invoices, and payment history for Pro users.

Where data lives

  • Browser storage: offline grids, AI drafts, and recent media remain on your device until you clear them from Settings → Data controls.
  • Supabase (managed Postgres + storage): synced grids, media references, share analytics, actions history, and user profile records.
  • Backups: encrypted daily snapshots of Supabase tables retained for up to 30 days for disaster recovery.

When we share data

  • Stripe receives name, email, Stripe customer ID, and subscription metadata to process PlanMyGrid Pro billing.
  • OpenAI receives temporary prompts, color palettes, and publicly reachable image URLs only for AI captioning, hashtag generation, and grid analysis. Assets are never logged or used to train OpenAI models.
  • We do not sell, broker, or rent any personal data and we do not run ad networks.

How we protect it

  • Authentication and storage are handled by Supabase on hardened infrastructure with row-level security and encryption at rest.
  • TLS secures every network request. Sensitive environment keys (Supabase service role, OpenAI, Stripe) live only on the server.
  • Team access is restricted to vetted staff with logging, SSO, and least-privilege permissions.

Your rights & controls

  • Export: download a JSON or ZIP of your grids from Settings at any time. Media exports include the watermark visible in-app.
  • Delete: remove cached data locally or permanently delete your account (and all synced assets) from Settings → Data controls.
  • Access & correction: email hey@planmygrid.com to update billing details, request audit logs, or obtain a full export for compliance reviews.

Quick references

  • Data processor: PlanMyGrid, 228 Park Ave S, PMB 90608, New York, NY 10003, USA
  • Data sub-processors: Supabase (database & storage), Stripe (billing), OpenAI (optional AI features)
  • Contact: hey@planmygrid.com • Response time: within one business day

More resources

  • Request DPA or SOC reports → hey@planmygrid.com
  • Security disclosures → security@planmygrid.com
  • Data request workflow → planmygrid.com/data-usage

Questions?

Email hey@planmygrid.com. We respond within one business day and are happy to discuss DPAs, residency requirements, or security reviews.